Shipping policy
Shipping Policy
Thank you for shopping with us! Below is our shipping policy to ensure a smooth and transparent experience for our customers:
1. Order Processing:
- Once you place your order, we will process it within 5-14 business days Please note that business days do not include weekends or holidays.
2. Shipping Carrier:
- We ship all orders through Post NL. Shipping times typically range from 3-5 business days if there are no delays or issues with the carrier.
3. Shipping Delays:
- While we strive to ensure timely delivery, please be aware that delays may occur due to factors such as weather, holidays, or other unforeseen circumstances with the shipping carrier. We recommend checking the tracking information for updates in such cases.
4. Tracking Your Order:
- Once your order has been shipped, you will receive a tracking number to monitor the progress of your package via the Post NL website.
5. Responsibility for Lost Packages:
- After your package is handed over to Post NL, we are no longer responsible for any loss, theft, or damage that may occur during transit. If you experience any issues with delivery or if your package is lost, please contact Post NL directly with your tracking number to resolve the matter.
6. Shipping Address:
- Please ensure that the shipping address provided during checkout is accurate. We are not responsible for delays or non-delivery due to incorrect address details.
7. International Shipping:
- We are happy to offer international shipping to customers around the world. Shipping times may vary depending on the destination, and customs fees or additional taxes may apply depending on the country of delivery. Please contact us if you have any specific inquiries about international orders.